CLIENTS WHO BOOK APPOINTMENTS AGREE TO ALL TERMS AND POLICIES OF LÁK NAIL BAR THAT MAY OR MAY NOT BE LISTED BELOW. WE RESERVE THE RIGHT TO REFUSE SERVICE.
COVID 19 UPDATEs: We have resumed operations under california statewide regulations mandated by the Governor and the city of Los Angeles as of 2/1/2021. please be sure to read all our new policies and procedures below. we look foward to providing you With excellent service.
WE ARE APPOINTMENT ONLY & DUAL SERVICES WILL be back to back and not at the same time FOR THE TIME BEING DUE TO COVID 19.
please be advised that if you move or cancel an appointment due to not feeling well we will be unable to service you for 14 days per cdc guidelines. Unfortunately due to the chance of false positive test results and false negative test results this rule will apply across the board for clients who represent that they are not feeling well or who have tested positive for Covid 19. the health and saftey of our customers and employees is of utmost importance. Thank you for understanding.
FACE COVERINGS ARE REQUIRED TO ENTER THE SALON. We ask that clients come alone and refrain from bringing individuals or guests who are not being serviced as we no longer have a waiting area and are adhering to social distancing requirements and standards.
We will no longer be offering complimentary beverages to clients.
CUSTOMERS WILL BE SUBJECT TO A QUESTIONNAIRE AND A TEMPERATURE CHECK PRIOR TO CHECKING IN FOR THEIR SCHEDULED APPOINTMENT.
Please be sure to add all services that you may need for your appointment as we may not be able to add services that are not added to your appointment. (ie gel removal for a gel manicure)
Please be advised that all pricing may vary depending on design and technician’s time involved in services selected and overall look that is desired.
CLIENTS WHO DECIDE TO CHANGE A DESIGN OR COLOR MID-SERVICE, AFTER THE ORIGINAL DESIGN OR COLOR HAS ALREADY BEEN APPLIED TO ONE OR BOTH HANDS, WILL BE SUBJECT TO CHARGE DEPENDING ON TECHNICIAN’S TIME INVOLVED IN COMPLETING SERVICES SELECTED AND OBTAINING OVERALL LOOK THAT IS DESIRED.
We value your time so please value ours
Customers who arrive more than 10 minutes after their scheduled appointment time will not be guaranteed service.
Appointment cancelations must be made at least 24 hours in advance of the scheduled service time. Customers who cancel their appointments same day (or do not show up for their scheduled appointment) will be charged $25 for each appointment. This also applies for customers who schedule an appointment for a nail fix that is being rendered at the salon’s expense. Customers who make an appointment for a nail fix, but do not show up, will be asked for a credit card to hold future appointment times regardless of whether the services are being comped or not.
Please be advised that customers who book appointments online and then unlink their credit cards from our system will automatically result in a cancelation of their appointment and release of the scheduled time for others to book their appointments. You will need to re-book online and provide a form of payment to hold your reservation.
Please also be advised that if you have an issue with your nails as a result of our product defect or its application, you must notify us within 48 hours of the service being completed. Customers have 96 hours from the time of the original service being completed to come in to fix their nails, if the fix is being rendered at the expense of the salon. This 48 hour policy does not apply to personal preference changes with regards to services rendered by the salon. Therefore, customers who receive something that they do not like or if a customer has a change of heart, they will be charged for additional services rendered.
Please also be advised the California State Board of Cosmetology prohibits the rendering of services to any client that has an infection or communicable disease on their skin or nails (this includes fungus). The Board requires that technicians and salons refuse service if at any time it is determined that the client has an in infection or communicable disease on their skin or nails.
Please also be advised that any services that are customized at the clients request (i.e. very thin hard gel coats instead of the normal thickness that should be applied) will void any warranty of comped nail fixes that may be offered at the salon’s expense.
